Why have a Contact Us page if it’s impossible to find? 9 Contact Us page best practices to consider for Shopify storesĪs you build your Contact Us page, there are a few things you need to keep in mind. Just like the top Shopify stores, you want to make sure people can get in touch with you.įollowing these best practices will ensure that your customers get exactly what they are looking for when they visit. Let’s dig into what those are with some best practices for your Contact Us page. Whether you build a simple page with these details or something more extravagant, it must have certain elements. You could have the best FAQ page out there, but customers will always have questions you hadn’t considered.
You want them to be confident that when they make a purchase, someone will be there to answer their questions if things come up. Why would they consider buying from you if they can’t get in touch with you? Your Contact Us page is critical for building trust with your customers and those you hope to convert into customers. Why is your Shopify Contact Us page important? It’s your way of guiding them toward where the answers are and where they can find you (if applicable). Start building freeĪ Contact Us page is the place on your store with the best ways to get in touch with you-forms, email addresses, phone numbers, social media handles, live chat options, physical location. #cta-visual-pb#Create a contact us page with ShogunEasily create a contact us page for your Shopify store with our drag-and-drop Page Builder. 4 Shopify Contact Us page templates from Shogun.Shopify Contact Us page examples from top brands.
Contact us template how to#
How to create a custom Shopify Contact Us page.How to add a Contact Us page to your Shopify store.Shopify sends all contact form submissions, including those marked as spam, to make sure that you don't miss any legitimate messages that are flagged as spam by mistake. You can create an email filter to set aside emails with a subject that contains. If Shopify decides that the submission is spam, then the subject of the email will be prefixed with, but the email will still be sent. The content of the contact field of your contact form is analyzed by Shopify's spam filters.
Contact us template free#
If you want to use another email address, then you can use a free online service like Wufoo or Jotform to create a custom contact form to embed on your contact page. You can't change the subject line for emails sent through a contact form on a Shopify store. You can change the sender email address in the Store details settings page of your Shopify admin. Your contact form sends all submissions to the Sender email address of your store. Refer to Sections and Blocks for more information.
If your theme supports adding a contact form as a section, then you can add a contact form to existing pages. You might need to add your contact page to your navigation menu to make it visible on your store. Your contact form should now be visible on your Contact page. In the Online store section, choose contact from the Theme template drop-down menu.
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